How to order from Londonderry Forge Supplies

We always use nationally recognised carriers and dispatch orders within 1-2 working days using a 24 hour delivery service. 

We shall not be liable to any person for loss or damage which may arise from not receiving the order on a specified day.

If you choose to have your goods left without a signature, this is done so at your own risk.

Should an administrative error occur and an item ordered be out of stock, we will notify you by email, or telephone, to advise on a course of action. We should hopefully be able to fulfill your order as quickly as possible. 

 Returns

Returns are accepted within 14 days of purchase, provided items are unused & in resalable condition.

If a damaged or incorrect product is received, Londonderry Forge Supplies Ltd will offer either an exchange or full refund, including both inward and outward delivery costs (if applicable).

For all returns, it is recommend that the customer obtains a certificate of posting, as Londonderry Forge Supplies Ltd cannot accept responsibility for items lost in transit.

This does not affect your Statutory Rights. 

Registered Farriers

In accordance with the Farriers (Registration) Act 1975, only registered farriers may purchase certain items such as horseshoes and nails. By purchasing these products from this website, you are confirming that you are a Registered Farrier.